Select the Send/Receive tab in Outlook then Send/Receive Groups. If you can't see the address in the GAL, you may need to manually update your offline address list. Select OK to get back to composing the email:.Select the From. button, search for and select the email address entry in the GAL (Global Address List).Select the Options tab, select From > More options to display the From field in your new email.If you have been granted 'Send As' permissions to an address you can use the following instructions to send from it: Outlook Windows Additional addresses can be added to a mailbox to allow you to send from an alternative address, as long as the address uses an accepted domain in our Exchange tenancy. This is the email address you will see in the Global Address List (GAL) and the default sending address of the mailbox. Read more about mail routing.Įach mailbox in Exchange Online has a primary address. For any mail that originates from within Exchange Online, Exchange will check for the address internally first, for mail that originates outside of Exchange Online the message will flow through the central relay ppswitch (PPSW) first and then on to its destination.
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